SOLIORA · SUPPORT
先看看下面的常见问题。正式公开联系邮箱将在 App Store 上线前添加到这里。Start with the frequently asked questions below. A public contact email will be added here before the App Store release.
请先确认 iPhone 或 iPad 的“设置”中已允许 Soliora 读取所需健康数据。部分指标需要兼容的 Apple Watch 或其他设备，并且可能要在积累足够数据后才会出现。First, make sure Soliora is allowed to read the required health data in your iPhone or iPad settings. Some metrics require a compatible Apple Watch or another device and may appear only after enough data has been collected.
不会。当前版本没有账号系统、云端同步或自建服务器；健康数据分析和手动记录都留在你的设备上。No. The current version has no account system, cloud sync, or proprietary server. Health analysis and manual records remain on your device.
你可以在应用对应记录的管理入口中删除。卸载应用也会删除应用沙盒中的本地记录，但不会删除 Apple“健康”中由系统管理的数据。You can delete them from the relevant record management area in the app. Uninstalling the app also removes records in its local sandbox, but it does not delete system-managed data in Apple Health.
不可以。Soliora 只用于一般健康信息与生活方式参考，不能替代医生的诊断、治疗或紧急建议。No. Soliora provides general wellness and lifestyle information only. It cannot replace a doctor’s diagnosis, treatment, or emergency advice.
BEFORE APP STORE RELEASE
为了避免发布无效联系方式，这里暂不展示占位邮箱。正式上线前，Hapy Builds 会补充可用的支持邮箱；届时用户可通过本页面提交问题。Rather than publish a placeholder address, Hapy Builds will add a working support email before launch. You will then be able to use this page to get in touch.