SOLIORA · SUPPORT
先看看下面的常见问题。需要反馈时，请使用 App 内“设置—反馈与建议”，或通过 App Store 产品页的支持入口联系。Start with the frequently asked questions below. For feedback, use “Settings — Feedback and Suggestions” in the app or the support link on the App Store product page.
请先确认 iPhone 或 iPad 的“设置”中已允许 Soliora 读取所需健康数据。部分指标需要兼容的 Apple Watch 或其他设备，并且可能要在积累足够数据后才会出现。First, make sure Soliora is allowed to read the required health data in your iPhone or iPad settings. Some metrics require a compatible Apple Watch or another device and may appear only after enough data has been collected.
只有当你主动保存手动睡眠或清醒区间，并在系统中授予单独的写入权限时，Soliora 才会写入对应睡眠记录。其他健康类型不会由 Soliora 写入。Only when you actively save a manual sleep or awake interval and grant separate write permission does Soliora write the corresponding sleep record. Soliora does not write other health types.
不会。当前版本没有 Soliora 账号、云端同步或开发者自建服务器；健康数据分析、偏好和手动记录都留在你的设备或 Apple 健康中。No. The current version has no Soliora account, cloud sync, or Developer-operated server. Health analysis, preferences, and manual records stay on your device or in Apple Health.
你可以在应用对应记录的管理入口中删除。卸载应用也会删除应用沙盒中的本地记录，但不会删除 Apple“健康”中由系统管理的数据。You can delete them from the relevant record management area in the app. Uninstalling the app also removes records in its local sandbox, but it does not delete system-managed data in Apple Health.
不可以。Soliora 只用于一般健康信息与生活方式参考，不能替代医生的诊断、治疗或紧急建议。No. Soliora provides general wellness and lifestyle information only. It cannot replace a doctor’s diagnosis, treatment, or emergency advice.
你可以在 iPhone 或 iPad 的“设置”或“健康”App 中撤销 Soliora 的读写权限，也可以在系统通知设置中关闭提醒。撤销权限不会自动删除已经写入 Apple 健康的记录。You can revoke Soliora’s read or write permissions in Settings or the Health app on iPhone or iPad, and turn off reminders in system notification settings. Revoking permission does not automatically delete records already written to Apple Health.
SUPPORT CHANNELS
当前 App 的正式反馈路径是“设置—反馈与建议”；隐私请求也可以通过该入口提交。请不要在反馈中发送不必要的健康数据，App Store 上线后也可使用产品页公示的支持渠道。The current official path is “Settings — Feedback and Suggestions” in the app; privacy requests can use the same route. Please do not include unnecessary health data. After App Store release, the product page support channel will also be available.